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Didn't find what you were looking for in our catalogue?

If you are interested in a book, audiobook, or microfilm that the St. Catharines Public Library does not own, we can request to borrow a copy from another library in Ontario on your behalf through our Interlibrary Loan Service.

  • Before requesting an Interlibrary Loan, please check the St. Catharines Public Library's catalogue. If we have the title you are looking for, please place a request through our catalogue.
  • For items published within the last year, please Suggest a Purchase as most libraries will not lend out new material through Interlibrary Loan.

 

How can I request an item through Interlibrary Loan?

There are two ways to request items through Interlibrary Loan.

  • Call, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit in-person at any of our Library locations
  • To manage your own interlibrary loans, sign up for a Self-Serve Interlibrary Loan account. You will receive an email from staff with your User ID and password.

 

Submitting Your Own Interlibrary Loan Requests

Self-serve interlibrary loan allows patrons to search and request items from other Ontario public library systems. Being registered for a self-serve account means you can have 3 active requests at a time and track your requests.

Self-Serve Interlibrary Loan Instructions

A more comprehensive guide can be found here or watch this instructional video.

 

 

What can I request?

The following can be requested through Interlibrary Loan:

  • Print material (fiction and nonfiction) published more than one year ago
  • Audiobooks (Books on CD)
  • Microfilm from the Archives of Ontario

The following cannot be requested through Interlibrary Loan:

  • New material released less than a year ago
  • DVDs, Blu-rays or Video Games
  • Music CDs
  • Items in non-traditional formats
  • Magazines
  • Items in digital formats (e-books and e-audiobooks)

 

How much does it cost?

  • Interlibrary Loans from other public libraries are free of charge.
  • Lost or damaged items will be charged to your account as determined by the lending library.

 

Notification

We will notify you when:

  • The item has arrived. You will receive an email notification or phone call.
  • Additional information is needed regarding your request or to approve service charges if the item is requested from an academic institution.